Home Services
Get books delivered to your home
Home Services is a free library service for people within the Invercargill City Council rating area who find it difficult to visit their local library because of age or disability
How do I sign up?
Simply get in touch with the Home Services Librarian to learn more about the services we offer.
Email homeservices@ilibrary.co.nz or phone us on (03) 211 1444 and ask to be put through to Home Services.
How many people can be on this service?
The maximum number of members is 120. We keep a waiting list if that number is exceeded.
How do you know what I like to read?
An appointment is made with new members to discuss with them what type of books or other material they like to read.
How often will I get my items?
This service is available monthly (we are unable to provide a weekly service).
How will I get my items?
Volunteer couriers collect, deliver and return your items. Couriers can be a family member, a friend, or one of the volunteers who list their names with us as willing to be couriers.
What types of items can I get delivered to me?
You can get any items that are available to regular borrowing members. These include large print fiction and non-fiction books, ordinary print books, talking books (CDs), magazines, DVDs and jigsaw puzzles.
Volunteer couriers
We rely on the help of volunteers to deliver books to people in their homes. See the details below for more information about becoming a volunteer courier.
What will I need to do?
Our Home Services Librarian will choose and pre-issue all the items. All you need to do as a volunteer is to pick up the items from the Library and deliver them to your Home Services partner.
Where do I pick up the items from?
Your Home Services partner’s items are shelved in the home services office in library bags in alphabetical order. New volunteers will be shown where the office is, and how to locate their partner’s books.
Where do I return the items?
The items are to be returned to the Home Services office and placed on the floor. Please keep the items in the bag. It is important that these items are not returned through the returns slots or on the returns shelves.
How often will I need to exchange the items?
Items should be collected and changed on a monthly basis. However if your Home Services partner takes longer than a month to finish them, this is not a problem. Items for this service have a longer issuing period than normal.
How will I know when to exchange the items?
Your Home Services partner will ring you when they are ready for their books to be changed. You can then arrange a date and time suitable for both of you.
How do I sign up to be a volunteer courier?
Email the Home Services Librarian or phone us on 03 211 1444 and ask to be put through to Home Services.
Please note: Prospective couriers will be asked to complete a Consent to Disclosure of Information form, allowing us to carry out a police check as well as a Volunteer Agreement.
How are volunteers and partners teamed up?
Volunteers are teamed up with a person near the area in which they live.
Get in touch
If you would like to enquire about receiving home services or becoming a volunteer courier, contact the Home Services team.
Home Services
- Email: homeservices@ilibrary.co.nz
- Phone: (03) 211 1444
Or speak to one of the friendly team at the Help Desk the next time you are visiting the Library.
